Dr. Sulaiman Althuwaini currently is working as
Business Studies Faculty Dean at Arab Open University, Riyadh, Saudi Arabia.
Before that, Dr. Sulaiman worked in a number of private sector institutions,
managing marketing management duties. Also, his experience includes serving in
the public sector as marketing research and instructor. His research interests
are service marketing, relationship marketing, and social media advertising.
Dr. Sulaiman has published various marketing research papers in different academic
journals (e.g. Journal
of Business & Retail Management Research, International Journal of
Management Practice, International
Journal of Management). Besides that, Dr. Sulaiman has a number of marketing
books (Consumer Behaviour and Advertising and Mobile Marketing). Dr. Sulaiman
graduated from Al-Imam Mohamed Ibn Saud University -Riyadh-KSA, and got Higher Diploma, PG
from Surrey University and MSc, PhD Hull University - United
Kingdom.
Marketing Management, Marketing Services & E-Marketing
Ø
Dean of
Business Studies College at AOU KSA (Sep. 2019 – Now).
Ø
Vice
Rector for Administrative and Financial affairs AOU (Sep. 2018 – Sep. 2019).
Ø
Assistant
Professor of Business Studies at Arab Open University (2016 – Present).
Ø
Chair of
Business Studies Programme at Arab Open University (2016 – August. 2019).
Ø
Researcher
at Media and Research Centre Riyadh (2015 – 2016).
Ø
Marketing
consultant for small-medium enterprises (2014- present).
Ø
Academic lecturer
at Riyadh College of Technology (RCT) 2006-2008.
Ø
Marketing Manger at
Al-Othaim Markets Company (Apr. 2005
– Dec. 2006).
Ø
Media
and Public Relations Consultant at Hull Saudi Club (33) 09/
2011 – 09/ 2012.
Ø
Chief
Editor of marketing online magazine from 2013 – present.
Ø
Organizer
of academic conferences at Surrey University & Hull University (2011-2014).
Ø
Academic
writer in scientific research for a number of academic websites (e.g.
ksaresearchers).
Ø
Trainer
and presenter in research designs and methods (2013- present).
1. Althuwaini, S. &
Saleh, M. (2017) ‘‘The Role of
Government in Promoting Innovation through Policy Initiatives for
Entrepreneurship Development in Saudi Arabia’’, Proceeding of Quality &
Business Management Conference, Hamdan Smart University Dubai.
2. Salem, M,. Althuwaini,
S. & Habib, S. (2018) ‘‘Mobile Advertising and its Impact on Message
Acceptance and Purchase Intention’’, Journal of
Business & Retail Management Research,
Vol-12, Issue 3, April 2018
3. Althuwaini, S. (2018) “International Experiences
in achieving Economic Development through Small and Medium Enterprises: a
Japanese Perspective”, International
Conference on Innovation and Economic Diversification, Kuwait.
4. Althuwaini, S. (2019)
“Measuring Business Administration College students’ attitudes towards Blended Learning
in KSA”, Arab Journal of Sciences and Research Publishing, 8 (4), pp: 134-15
5. Althuwaini, S. (2019)
“The role of entrepreneurship in achieving balanced economic development”,
Proceeding of Balanced Development Conference Studies in King Salman's Economic
Vision 2023, King Khaled University, Abha.
6. Hasseb, A., Singh, H.,
Althuwaini, S. & Alfayyeh, S. (2020) “Retails capes Impact on Cusomter
Emotional Responses and on Customer Patronage: the Moderating Role of Customer
Motivation”, International Journal
of Management, 11 (8) p. 731-752
7. Althuwaini S. &
Salem, M. (2020) “Customer's Adoption of Mobile Government Services: the
Role of Trust and Information Privacy”, International Journal of
Business and Management Research, 9 (1) p. 8
8. Althuwaini, S. &
Hassebullah, A. (2020) “Retails capes on Customer Joy and on Customer
Re-purchase Intentions: The moderating role of familiarity”, Critical Review
Journal, 7 (19)
9. Althuwain, S. &
Abualhayja, A. (2021) “Measuring Celebrity Endorsement Credibility in Social
Media advertisements’’ Business
Management Journal, 14 (5) p.
580-600
10. Althuwaini, S. (2022) “The effect of social
media activities on brand loyalty for banks: The role of brand trust”, Administrative
Sciences,12 (4) pp. 1-10
11. Althuwaini, S. (2022)
“Measuring Customer Engagement in Social Media”, Proceeding of 38th EBES
Conference, Warsaw.
12. Kassam, G., Asfoura, E.
Hart, S. & Althuwaini, S. (2022) “Social Customer Relationship Management:
A Process Model Approach to Develop a Closer Relationship Between Customer and
Company”, TEM
Journal 11(1):pp. 202-209
13. Althuwaini, S., Khan,
N., Sayed, A., Shabbir, A., Rehman, M. (2022) “The Effect of
Customer Service Quality on Customer Satisfaction in the Gulf Cooperation
Council's Islamic Banking Industry”, Spanish Journal of
Economics and Finance, 45 (127) p. 20-32
14. *Althuwaini, S. (2023) “Proposed Model to
Measure the Impact of E-services Quality Dimensions on
Customer Satisfaction in Government Sector, Ajman Journal of Studies and Research, Winners of the 39th competition
2021/2022
*Award Best Paper on Scientific Research Track
15. Al-Ayed, S & Althuwaini,
S. (2023) “Innovation Drivers and Innovation Adoption of Service Organizations”, International Journal of Business Innovation and
Research, 2024 publication
link
16. Althuwaini, S. (2024)
“Celebrity Endorsement as Promotional Tool to Destination Image’’, International
Conference on Promotions and Promotional Marketing, 21-22 Febraury, London
17. Aljabari, M., Althuwaini, S.,
Bouguerra, A., Sharabati, A., Allahham, M., and Allan, M. (2024) “The
Impact of Digital Marketing Strategies on Innovation: the Mediating Role of AI: A Critical Study of SMEs in the KSA
Marketet”, International Journal of Data and Network Science, 8 (2024) 2029-2036
18. Aljabari, M., Slthuwaini, S., Alqudah, O.,
and Bouguerra, A. (2024) “The Impact of E-Marketing
Orientation and Learning Capacity on Online SME Performance in Jordan: The Moderating Role of Technological
Orientation”, Asian Development Policy Review, 12 (3) 226-237
19. Alshamayleh, H.,
Althuwaini, S. Raja, H., Amulus, M. & Bataineh, M. (2025) ' Marketing through Social Media and Technology to
Revitalize the Tourism Sector: A Path to Sustainable Growth and Increased
Tourist Intention', Journal of Information Systems Engineering and Management,
10 (45s) e-ISSN: 2468-4376
20. Belhaj, F., Slthuwaini, S.
& Nawaz, F. (2026) 'Strategic Insight into the Challenges Facing Japan's
Small and Medium-Sized Enterprises', Corporate and Business Strategy Review, 7
(1).