1.​​​​​Network and Infrastructure Management  

• ​​Design, implement, and maintain campus-wide network infrastructure.
• Manage servers and network devices.
• Ensure reliable internet connectivity and internal communication systems.
  

​​​2​.Academic and Administrative Systems Support

• ​​​​​​​ Manage the Learning Management System (LMS) for e-learning.
• Support faculty and students in using digital tools for teaching and learning.
• Provide technical assistance for virtual lectures and online exams.
• Manage the Student Information System (SIS) for admissions, registrations, and student records.
• Support other administrative software used by university departments.
• Ensure seamless operation of office applications and internal workflows.

​3.Cybersecurity and Data Protection

• ​​​​​Implement security measures to protect university data and systems from cyber threats.
• Monitor network security and respond to incidents.
• Ensure compliance with data protection policies and regulations.
  

4.​ Technical Support and Helpdesk

• ​​​​​Provide helpdesk services for students, faculty, and staff.
  
• Resolve technical issues related to hardware, software, or network connectivity.
• Offer training sessions and user guidance on IT resources.

5. Digital Transformation and Innovation

• ​ Introduce innovative technologies to enhance teaching, learning, and administrative efficiency.
•  Develop and implement digital solutions to streamline university processes.
•  Promote use of modern tools like cloud services, mobile apps, and smart classrooms.

6. Maintenance and Upgrades

• ​​​​Regularly maintain and update all IT hardware and software.
• Ensure minimal downtime and high availability of IT services.
• Project Management and Development
• Participate in IT projects that support the university’s strategic goals.
• Coordinate with other departments to meet IT-related project requirements.